It had been a while that I could not access to iTunes Store because every time I wanted to access iTunes Store the iTunes just crashed unexpectedly, without any warning or error message. A few days ago, the situation was even harder, my iTunes kept crashing every time I played music, and asked me to reset the preference to fix it. I did, and after waiting for a long time to re-import all of my music, finally I could play music again, but the iTunes Store still didn’t work.

Yesterday, my iTunes was acting up again and started to keep crashing unexpectedly every time I played music. I didn’t want to do the stupid “reset and wait” thing again, so I tried to find a way to fix it. Luckily, my girlfriend found an article said that this issue may be caused by network setting, and I suddenly remembered that I set a proxy in network under System Preferences a few days ago. Then I tried to remove the proxy I set before, restart the iTunes, and everything works again, including the iTunes Store. I can access to iTunes Store now, perfect!

For people who have the same problem and still don’t have an idea to solve it. Here’s a quick step by step solution.

First, open System Preferences from the Apple menu and click the Network icon.

Then select the network you are current using and click the “advanced” button.

Finally, jump to the proxies tag and remove any proxy you set before. In my case, I removed the address in “PAC File URL” field and click OK. Done.